Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.
We call this automatically-collected information “Device Information”.

We collect Device Information using the following technologies:

• “Cookies”: data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.

• “Log files”: track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• “Web beacons”, “tags”, and “pixels”: electronic files used to record information about how you browse the Site.

In addition, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information we collect to:

• Fulfil any orders placed through the Site (including processing payment information, arranging for shipping, and providing invoices and/or order confirmations).

• Communicate with you.

• Screen our orders for potential risk or fraud.

• When in line with the preferences you’ve shared with us, provide you with information or advertising relating to our products or services.

We also use the Device Information we collect to:

• Help us screen for potential risk and fraud (in particular, your IP address).

• More generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to measure the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it, as described above.

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

• We use Google Analytics to better understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information, or otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising through the following links:

• Facebook Ads Settings

• Google Ads Settings

• Bing Ads Settings

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access Personal Information we hold about you and request that it be corrected, updated, or deleted. To exercise this right, please contact us using the details below.

Additionally, if you are a European resident, we note that we process your information in order to fulfil contracts we might have with you (for example, if you place an order through the Site) or otherwise to pursue our legitimate business interests listed above.
Please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete it.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at: info@lumiluxy.com 

Privacy Policy for SMS Marketing – Lumiluxy

1. Introduction
   This Privacy Policy explains how we collect, use, and safeguard your personal information in connection with our SMS marketing program. By using our website and opting into SMS marketing, you consent to the practices described in this Privacy Policy.

2. Information We Collect
   a. Phone Numbers: When you opt-in for SMS marketing at checkout on our Shopify website, we collect your phone number to send you SMS messages related to abandoned carts.
   b. Cookie Data: We use cookies to track items you add to your shopping cart, including when you abandon your cart. This helps us determine when to send cart reminder messages via SMS.
   c. Text Messaging Opt-In Data: We store information related to your consent to receive SMS messages. This data is used solely for sending cart reminders and will not be shared with any third parties.

3. How We Use Your Information
   a. SMS Marketing: We use your phone number to send cart reminders and special offers to encourage you to complete your purchase.
   b. Cookie Data: Used to determine when to send cart reminder SMS messages.

4. Sharing Your Information
   We do not share phone numbers or SMS opt-in data with any third parties.

5. Data Security
   We take reasonable precautions to protect your information.

6. Your Choices
   You can opt out of receiving SMS messages at any time by following the instructions provided in the messages or by contacting us at info@lumiluxy.com.

7. Changes to This Privacy Policy
   We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

8. Contact Us
   If you have any questions or concerns about this Privacy Policy or our SMS marketing practices, please contact us at: info@lumiluxy.com